Returns & Exchanges
At Levels, we prioritize your satisfaction and the quality of our food products. Due to the perishable nature of our inventory, we offer a 30-day satisfaction guarantee to ensure you have the best experience possible.
Review Policy
Ensure your item is eligible for return by verifying it is within 30 days of purchase and remains in its original, unopened packaging.
Contact Support
Email our customer service team with your order number and photos of the product to initiate the return or exchange process.
Prepare Shipment
Once approved, securely pack your items and attach the prepaid shipping label provided by our support team.
Receive Refund
After we receive and inspect your returned items, a refund or credit will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing